Network Technology Consultant II

DXC Technology (NYSE: DXC) is the world?s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company?s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology at http://www.dxc.technology/ .
The Network Administrator will serve as a primary individual responsible for the monitoring and supporting the C-IV infrastructure and network environments. The individual will ?own? any problems or conditions that exist in the C-IV enterprise that are indicated by monitoring systems or customer initiated requests.
The Network Administrator will take 1st level actions to determine the nature of the problem/issue, document it in the CA Service Desk System and then become the primary lead for the resolution process. The Network Administrator can call on any of the escalation resources to assist in rectifying an issue (Other System Administrators, Enterprise Computing Team Leads, Vendors, etc.)
Primary responsibilities will include;
+ Diagnose, troubleshoot, and resolve a variety of basic data network problems
+ Monitor network systems and alerts and take corrective actions when systems are not functioning as expected.
+ Work with communication vendors to open and track trouble tickets
+ Participate in the design and planning of new and existing network enhancements.
+ Responsible for the configuration and deployment of Cisco routers and switches, wireless access points
+ Create environmental documentation, procedures, and Visio diagrams
DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities

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